FAQ

  • Q

    BENEFITS FOR EACH BADGE

    A
    You can scroll left and right to view the content.
    DAILY
    TICKET
    LIMIT
    FESTIVAL
    / MARKET
    VENUE
    P & I
    SCREENING
    ONLINE
    SCREENING
    VIDEO
    LIBRARY
    PRESS
    CENTER
    MARKET
    SHUTTLE
    OPENING
    / CLOSING
    CEREMONY
    GUEST
    SHUTTLE
    GUEST
    PACKAGE
    FESTIVAL 4
    CINEPHILE
    PRESS
    MARKET 5

    ● : Available
    ▲ : Separate passes are required for Opening/Closing Photo Zone.
    ※ Badge does NOT grant access to Opening/Closing ceremonies.

  • Q

    TYPES OF PROOF NEEDED WHEN APPLYING FOR FESTIVAL BADGES

    A

    When applying for a Festival badge, attach one of the following documents to prove that you work in the film industry.
    - If you work for a film-related company or organization, a certificate of employment issued within the last three months (Business card or employee ID is not acceptable)
    ※ If you are in a new company or organization, which has not been registered for BIFF, please submit a company profile and a list of recent film-related projects via email.
    - Contents that can prove your filmography and movie production/promotion/distribution/investment history
    ※ IMDB link including personal identification information (date of birth)
    ※ Captured images of the ending credit with information of the film and your participation.

  • Q

    PHOTO GUIDELINE

    A

    For identification purposes, your badge photo must meet the following requirements
    - A clear, high-quality color photo with your face facing forward(B/W photo is not allowed)
    - No photos with hats, headphones, sunglasses, etc.
    - Photos taken within the last 6 months
    - File format is JPG only
    - Business card size of 354*472 (3*4 ratio)
    - File name must be in Korean or English without any special characters
    - 500KB / Maximum file size
    * If an error occurs when uploading or saving a photo, please try renaming the file or try with a new photo.

  • Q

    HOW TO ADD A NEW AFFILIATION

    A

    Please submit the required documents to the designated email address below.
    guest@biff.kr

    [For Festival Badge — Company Information]
    - Business Registration Certificate
    - Organization name in English
    - Official phone number, email address, and website
    - Company portfolio or profile

    Please note that new affiliation registration is only available for associations, organizations, and institutions related to the film and media industry. Submitted documents will be reviewed internally, and registration approval will be determined based on the review results. Registration may be denied if the submitted materials do not meet the festival’s criteria. The review and registration process generally takes approximately 2–3 business days, excluding weekends and public holidays.

  • Q

    WHEN CAN I GET AN APPROVAL MAIL? / DELETED THE MAIL

    A

    Once we receive your accreditation, we'll review your documents and decide whether to approve.
    You will be notified within 3 days (excluding weekends and holidays).
    Sometimes official emails are categorized as spam, so please check your spam folder before contacting us.

    If you received a rejection email, it means you don't have the necessary qualifications to get the badge. In this case, you won't receive a payment email.

    If your email for registration or payment has been deleted, please contact us by email.
    For Press badges, you will be notified within 4 work days.

  • Q

    PAYMENT PROCESS / GROUP PAYMENT

    A

    [Early Bird/General Registration]
    After the accreditation is approved, please make the payment on the page emailed to you. (Payment is available with credit/debit card. Cash is unavailable)

    ※ For Festival badges, group payment is available for organizations of 20 people or more. If you wish to make a group payment, please contact us in advance.
    ※ Mobile payment is not available.

    [On-site Registration]
    Payment is available with credit/debit card or cash.
    ※ Bank transfer is not available.

  • Q

    PAYMENT DUE DATE

    A
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    Registration Due Date Fee Remarks
    Festival Early Bird 15:00(KST) 5 August 82 USD General registration fee will be applied after the deadline.
    Festival General 15:00(KST) 16 September 100 USD The registration will be automatically canceled after the deadline.
    Cinephile 15:00(KST) 4 September 46 USD The registration will be automatically canceled after the deadline.
  • Q

    REFUND POLICY

    A

    [Early Bird/General Registration]
    You can get a refund until 15:00(KST) on Thursday, September 17 for Festival badge and 15:00(KST) on Monday, September 7 for Cinephile badge. You will get a refund after deducting 30% of the fee.
    (Cancellations can be made without any fee if a refund request is submitted within 24 hours from the time of payment.)
    After the deadline, refunds are not possible. Refunds may take 7-10 business days to complete, depending on your credit card company.

    [On-site Registration]
    Festival Badge
    - For refunds on on-site registered badges, a 30% cancellation fee will be deducted from the total amount paid.

    Press Badge
    - Please note that an on-site registration administrative fee of KRW 50,000 will be charged.
    - For refunds on on-site registered badges, a 30% cancellation fee will be deducted from the total amount paid.
    * No refunds will be granted if any badge benefits have been used.

  • Q

    BADGE LOST

    A

    Please wear your badge at all times, as you will not be able to access your badge benefits without it.
    When you enter the theater using the film ticket issued by your badge, we will check your badge with your ticket.
    When reissuing a badge due to loss or damage, there is a KRW 10,000 reissue fee for the Festival/Cinephile/Press/Platform Busan badge and a KRW 20,000 for the Market badge.
    Once the badge is reissued, the previous badge will become invalid.

  • Q

    ON-SITE BADGE ISSUANCE

    A

    Festival Badge on-site

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    Category Required Documents
    Registered Company ① ID
    ② Employee Certificate(issued within the last 3 months)

    *Business card or employee ID is not acceptable.
    - For newly registered companies, the following documents must be submitted by email (guest@biff.kr) prior to the visit:
    ① Business Registration Certificate
    ② Company name in English
    ③ Official phone number, email address and website
    ④ Company portfolio or profile
    Freelancer ① IMDB link and a captured image of the ending credit with your name
    ② Personal portrait or internet article
    Film major professor ① ID
    ② Tenure Certificate(issued within the last 3 months)
    - If you are non-film major professor, please submit an official university-approved syllabus showing your film and video courses.

    For the Press badge accreditation, please fill the on-site registration form and pay an administrative fee of KRW 50,000.

  • Q

    GUEST TICKET GUIDLINE FOR BADGE HOLDERS

    A

    Information regarding Guest Ticket will be sent to the email address provided when applying for your badge during the week prior to the Opening.

    Tickets issued with your badge are non-transferable. Please note that your badge will be checked upon entry. Admission may be restricted if you do not have your badge with you.

  • Q

    What information is required to collect a Festival/Cinephile Badge?

    A

    Please present your identification number and a ID card such as your passport.

    Your identification number will be sent to the email address provided when applying for your badge during the week prior to the Opening.
    *Badge collection by proxy is not permitted.

  • Q

    BADGE PICK-UP

    A
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    Registration Date Place Remarks
    FESTIVAL 5 October – 15 October BIFF Center at Busan Cinema Center
    CINEPHILE 5 October – 15 October BIFF Center at Busan Cinema Center Domestic university students receive badges from your schools.
    PRESS 5 October – 15 October BIFF Center at Busan Cinema Center
BNK부산은행
제네시스
네스프레소
한맥
네이버
CGV
파라다이스 호텔 부산
한국거래소
드비치골프클럽 주식회사
트립닷컴
아이앱 스튜디오
두산트리븐센텀
Ministry of Culture, Sports and Tourism
Busan Metropolitan City
Korean Film Council
BUSAN CINEMA CENTER